Prioritizing our customer's security and providing a safe online experience is of utmost importance. For this reason, we have a specialized team that can help with issues like phishing, spam, and other security issues. Our Customer Security Assurance team will be happy to help with this concern. To contact report this, you can visit us here.Mar 11, 2024 · Got this email today. I suspect its spam/scam but it came from a comcast email address and spam/scams usually have gmail addresses so I want to make sure its not real. Thanks, Terri. Below is the entire email and it came from Xfinity Email < [Edited: "Personal Information"]>.Mar 16, 2023 · Webmail Users. Select the message you wish to report as spam. Click the "Spam" button in the right-hand corner of the webmail console. Email Client Users (Windows Mail, Outlook, Thunderbird, etc.) Select the message you wish to report as spam. Forward the spam message as an attachment to [email protected] Xfinity Scam. He called from my internet provider, Comcast Xfinity, ... Scam Tactics Phone, Text, or Email. Scammers will use fear or excitement; Present a sense of urgency, act now;If a customer receives a suspicious communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, call Xfinity at 800-xfinity (800-934-6489) to verify ...Services being disconnected: XFINITY Internet The thing is, I never contacted Comcast to cancel my service and at first figured it was some kind of scam. So, I logged in to my account to see what's going on and to my surprise found out that it was in fact legit email from Comcast and my service is to be canceled.If you want to report a violation of the Comcast Acceptable Use Policy or the Comcast Agreement for Residential Services, or if you want to report that you are a victim of abuse involving the Comcast High-Speed Internet Service, send an e-mail to [email protected] sure to include a complete description of the incident, its date and time, any relevant examples or log files, and any other ...Comcast Xfinity's customer service number is 1-800-XFINITY (or 1-800-934-6489). If you'd rather not make a phone call, you can always live chat with a representative if that's easier. (Sadly, introverts, there's no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes.Another type of Xfinity scam is this of a Detroit man who used Google search to find Xfinity’s website. He ended up clicking on an ad that was meant to look similar to Xfinity’s website, only with a slight misspelling. Scammers will use misspelled email addresses that at first glance look the same as a legitimate service provider’s domain.Here’s one: reports of Bitcoin blackmail scams have taken a big jump in the last few weeks. The emails say they hacked into your computer and recorded you visiting adult websites. They threaten to distribute the video to your friends and family within hours, unless you pay into their Bitcoin account. Stop. Don’t pay anything.2. Stealing in-store gift card numbers before you buy them. Target stores put protective security tape over the codes when displaying cards for sale. But scammers peel away this security tape, take a photo of the card information, and then replace the tape without being noticed by Target team members.False Cancellation Request Email. Received a service cancellation request email, but I did not make any such request. The request was made today at 12:46pm, according to the info at my account, with the cancellation effective today. Chatted with an Xfinity rep Medha, who said there was indeed a request for cancellation on my account.Tap the Forward arrow . Enter [email protected]. Select the address you just entered. Tap Send . Delete the message. Note: These steps might be different for your device. To get steps for your device, check the manual that came with it or get help from the manufacturer. iPhone, iPad, iPod Touch.Learn how to recognize and avoid phishing emails, phone calls, and chat that imitate Comcast or other companies. Find out what to do if you received or respo…To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you'll lose 24/7 threat monitoring and real-time reporting on your home network.We're emailing Xfinity Email users whose application or system may be using older versions of TLS that have been deemed less safe. Xfinity For full functionality of this site it is necessary to enable JavaScript.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Aug 4, 2023 · At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...Oct 9, 2023 · Greetings, @swabee ! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this email. You have definitely come to the right place for assistance. If you had a payment scheduled for today, and that payment failed to go through for some reason, you may ...Spotting scammy emails. Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Your first instinct may be to immediately call the company or respond to the email and to stop the payment. Scammers know that, and are taking advantage of it in a new phishing scheme.Xfinity's fake cancellation email, revisited. This was previously discussed, then archived—but like other users, I also received an email out of the blue from Xfinity with the subject line "We received your cancellation request," followed by a message beginning "We're processing your request. We received your cancellation request, and we're ...Mar 21, 2024 · New Reminder: Account Update From Xfinity For [ ] (I removed the name) - Comcast. The body read simply "Check View Now" It had an attachment. The sender is listed as Comcast<[Edited: "Personal Information"]>, which SEEMS to be correct - I have many other emails from this address, BUT never from "Comcast," always from "Xfinity"The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...Scam caller ID with Xfinity. I received a called with the caller ID as Xfinity. They called me asking me I'm eligible for a deal with adding a mobile phone line for $45 off my current bill. I asked what account are they calling about, and he says it's confidential and asked me to confirm my phone number with the code that was texted to me.Manage your Comcast Business account and get troubleshooting help for your company’s Internet, TV, and Phone services. View Comcast Business Support. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Spotting scammy emails. Let's say you get an email about a charge to your credit card for something you aren't expecting or don't want. Your first instinct may be to immediately call the company or respond to the email and to stop the payment. Scammers know that, and are taking advantage of it in a new phishing scheme.Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true.First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.Internet Security with Xfinity main navigation. Report Abuse; Alerts; Alerts. Whenever there's breaking news on topics related to Internet security, we'll let you know. Check back to this page often for news and updates on the state of Internet security and how it might affect you.Feb 26, 2024 · You can do that by. Open Xfinity Email . Click the Gear icon on the top-right of the navigation bar, then click Email Settings . From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option.Sign in to Xfinity to access your services, stream your favorite shows, pay your bill, and more. Or create an account and enjoy the benefits of Xfinity .For the address, I put in @ (domain name). For example @msn.com. then I add the discard action and report it as spam. dont move it to another folder. To whom it may concern, I need to block an entire domain from sending emails. I don't even want them moved into my spam folder; I don't want to see them at all.Find the Sensitive personal information preferences section, and choose Review settings. This next step was sometimes quite slow to load during my testing, so a little patience might be necessary ...The scammers are hoping you'll call the phone number to get help. If you're looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won't contact you by phone, email, or text message to tell you there's a problem with your computer. 2.Identifying and Reporting Phishing. Phishing is a fraudulent technique used to impersonate legitimate trusted sources in order to collect sensitive data such as passwords, account details and credit card numbers. Because Wix is a trustworthy and well-known service, attackers may attempt to impersonate Wix with fake emails and websites in order ...Comcast will never ask you to pay a large amount of money upfront over an uncommon payment method. To verify the legitimacy of any offers or promotions made by a caller, you can always call 1-800-Comcast. Check our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. 0. 2.Dec 19, 2023 · Xfinity hack affects nearly 36 million customers 00:32. A security breach at Comcast-owned Xfinity has exposed the personal data of nearly all the internet provider's customers, including account ...Xfinity scams the elderly. August 19, 2023. Re Xfinity scams the elderly. Aug 7, I called because I had no service for a month. I then texted. After 30 minutes without a response, I drove to Williamsport (26 miles). Agent arranged for a technician to come Aug 11. I asked her if she could reduce my bill. She said I could return the box for my ...Hi @user_a84c61, any concerns regarding the security of our e-mail service can be addressed by our Customer Security Assurance team (CSA).All you would need to do is call 1-800-XFINITY and request to be transferred to our Customer Security Assurance team (CSA). They should be able to address any concerns you may have in regards to …By Megan Cerullo. Updated on: December 20, 2023 / 10:39 AM EST / MoneyWatch. A security breach at Comcast-owned Xfinity has exposed the personal data of nearly all the internet provider's ...I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ends in January but I did not sign up for the replacement service. To verify Xfinity ...If you mean a secondary account, ----------------. Sign into your Primary account, then on the landing page click on Users at the top. You should see the list of accounts you have. To the right click on Edit. On the next page, under the account name, you should see the options to Suspend or Remove the account. 0.These security professionals handle issues like phishing, spam, infected computers (often called bots), online fraud and other security issues. Their hours of operation are 6:00 AM - 2:00 AM ET/Seven days a week. Please let us know if you have any additional questions or concerns. I am an Official Xfinity Employee.To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Learn what to do if someone else has accessed or learned your Xfinity ID password and how to secure your account. Find out how to reset your password, review your account settings and prevent future issues.Here's where you can Report Abuse. And their number is 1-888-565-4329, available 6:00 AM - 2:00 AM EST, 7 days a week. Please let us know if you have any other questions, and we'll always be here to help however we can! I am an Official Xfinity Employee.Sign in for faster service. Sign In. Submit Feedback. Try refreshing the page. If the problem persists, try again later. Description For svp-contact-form.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...First off, they will not email you and say "Dear User". They know your name, and most emails will have identifying information in them, or will be general marketing and not targeted to an individual. Second, just hover over the links in the email to verify the domain they are trying to push you towards. It will be easy to spot the fake domains. 1.CCAlisha. +13 more. Problem Solver. •. 571 Messages. 2 years ago. Hello, @ user_926a4d This is not an email from Xfinity. Please see: https://comca.st/3LRe0aT. This will help you differentiate a legitimate email from Xfinity directly and also how to report phishing emails.Possible scam/phishing email. Customers should be watchful for emails from Xfinity claiming bill payment suspension. My wife and I both received the same email but even though the email address said Xfinity, the actual response email address was foreign. To pay your bill, click here.NEW YORK, NY / ACCESSWIRE / January 24, 2024 / Xfinity/Comcast (NASDAQ:CMCSA) recently suffered a massive data breach affecting more than 35.8 million Xfinity customers.Personal information such ...Apr 1, 2024 ... Maybe someone accessed your email through your password and deleted it. In this case, your best bet is to +1801-901-3007 reset your Comcast ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Xfinity Refund non-scam/scam? So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like.A possibility would be for you to enable the account in a desktop email client like Outlook or Thunderbird, and then create local folders so you can move/copy emails to the computer via the client. You could then start deleting them from the server to free up some space in the account.Xfinity email scam. I get this scam almost every month. A reminder of the rules in r/scams. No personal information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore, personal photographs, or NSFL ...This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...This is a phishing scam since Microsoft wouldn't send out an email like this. #1 - You can't depend on the <From> address since that can't be easily spoofed. #2 - You can't depend on the link as it is "shown" - you need to look where it actually points to by either hovering your mouse over the link or right-clicking on it --> select <Copy> and ...After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Learn what to do if someone else has accessed or learned your Xfinity ID password and how to secure your account. Find out how to reset your password, review your account settings and prevent future issues.The ‘You Received A Voicemail’ phishing scam email is a fraudulent email that attempts to trick recipients into believing they have missed a voicemail message. The email typically contains a subject line similar to “You Missed a Call” or “New Voicemail Received.”. The goal of this scam is to lure individuals into clicking on a ...Comcast has disclosed that its servers were breached in October, exposing the personal information of millions of Xfinity customers. The company said the hackers got access to usernames, hashed ...March 7, 2024. One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it's not really Amazon. It's a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.The Identity Theft Resource Center (ITRC) recently reported scams involving XFINITY, Amazon, Facebook and Wal-Mart. XFINITY phishing email scam. Massachusetts police reported this scam that targeted customers of Internet service provider XFINITY. Fraudsters initiated the scam by randomly sending an email message that said that a recent payment ...Learn how to report an issue, like refund and payment issues or safety concerns.Mark an email as spam. From your Xfinity Email inbox, check the box next to the message you want to report as spam. Click the Mark as Spam icon: . Note: After seven days, emails in the Spam folder will be deleted automatically. Multiple emails can be selected and marked as spam. The email will be moved to the Spam folder and a spam report will ...If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not in even Comcast's own email app. It's only visible when you use their web email site.They had me sign up for a different offer which was more expensive and paid a deposit. Yesterday evening, I received an email stating that I need to send photos of my ID before it can be approved. My ID was already submitted at the store. This was online customer service requesting this through email and chat.Hello there @user_9c7197 thank you so much for contacting our Xfinity Support Team over our forums. You came to the right place for help, and we are here to point you in the right direction to get help with the scam email you received.Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. 0.Xfinity email scam. I get this scam almost every month. A reminder of the rules in r/scams. No personal information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore, personal photographs, or NSFL ...Xfinity email scam. I get this scam almost every month. A reminder of the rules in r/scams. No personal information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore, personal photographs, or NSFL ...Welcome to the Xfinity community! ... I just got an email titled "Your Payment Was Not Processed" which says "Your Bank Payment Was Returned" but my account is showing a $0.00 ... but it is not without its difficulties and risks. Poor quality goods, outright scams, delivery problems, and the like are a reality, just as with all ...They are phishing emails. When Comcast updates their webmail there isn't anything you need to actively do. You can either ignore those emails and delete them or mark them as spam. Legitimate emails from Comcast/Xfinity will have the verified Xfinity logo when you open them in webmail. How to tell if an email from Comcast/Xfinity is legitimate:Xfinity customers with questions about the breach are directed to call 888-799-2560. Those who wish to file a complaint with the attorney general's office can do so online or by calling 517-335 ...If a customer receives a suspicious communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, call Xfinity at 800-xfinity (800-934-6489) to verify ...